Damien Harmon is the president of omnichannel operations and services for Best Buy Co. Inc. He is responsible for establishing a dedicated operations plan that enhances the company’s ability to create seamless experiences for our customers, and he oversees all of its various service offerings in stores, online and in customers’ homes.
In his role, Damien leads the Geek Squad, a national tech-support organization with more than 20,000 Agents dedicated to helping customers learn about and enjoy their technology.
Prior to his current role, Damien served as the company’s senior vice president of workforce design. He is a strategic business leader with a demonstrated ability to lead and execute business transformation initiatives that deliver financial growth, cost savings, customer retention and operational discipline.
Damien first joined Best Buy as a general manager in 2005 and held various leadership positions in store operations, international operations and store leadership, including vice president of retail operations and services. Before rejoining Best Buy in 2019, Damien spent four years at Bridgestone Americas Inc., where he served as president of GCR Tires and chief operating officer at Bridgestone Tires.
Damien earned his bachelor’s degree in management from the University of Phoenix.