Michael Muchmore

Lissa and Kevin Award

23 Apr: Double Credit: J.D. Power Study Applauds BestBuy.com and PC Magazine Rates Geek Squad ‘Excellent’

If you’ve wondered about shopping Best Buy.com for appliances, a J.D. Power study confirms that you should.

That’s because BestBuy.com ranked first on the J.D. Power Appliance Shopper Website Evaluation Study. And on Wednesday, Best Buy graciously accepted the honor.

The study evaluated the usability of retailer websites and discovered that about “three in four shoppers are more likely to consider a specific brand or shop a specific retailer when they have an outstanding experience with the website.”

BestBuy.com came out atop a field of eight appliance retailer websites thanks to the ease of the website’s navigation, its appearance and speed.