Mother’s Day might look a little different this year because of social distancing.
Despite the fact that many of us can’t be together, Best Buy employees celebrate moms everywhere via video.
We’re sending virtual hugs and thank yous to all the moms, grandmas, aunts and other special people in our lives. Happy Mother’s Day!
For the second year in a row, Best Buy has landed a coveted spot on DiversityInc’s list of Noteworthy Companies that are committed to workplace diversity.
The list recognizes the nation’s top companies that excel in hiring, retaining and promoting women, minorities, people with disabilities, LGBTQ individuals and military veterans.
As a company, Best Buy is committed to encouraging our employees to bring their whole selves to work each day — even when going to work may look a little different these days.
If your family is anything like mine, having so little interaction with friends and loved ones has been a bit of a challenge. It’s just us, every single day.
We have three boys who are used to running from activity to activity and soaking up lots of time with friends. Coming up with ways to stay entertained, laugh and play has led us to completing a 998-piece puzzle (we lost two of the original 1,000 pieces), reading books aloud and streaming lots of movies and TV shows.
Warning: This post discusses depression and suicide.
TJ Ellis is no stranger to struggle.
His grandma raised him, but she died from breast cancer when he was 11. After that, he couch-surfed so he wouldn’t have to sleep in the back of his mom’s van. At 16, he juggled school with a full-time job. And at 19, feeling overwhelmed and alone, he tried to take his own life.
Now the general manager of a Best Buy store in suburban Seattle, TJ uses those life experiences to shape how he cares for his employees — especially the ones with whom he can empathize.
I genuinely hope you and your family are staying safe and feeling well. We all know the world continues to react to an unprecedented pandemic, and I wanted to update you on the ways in which Best Buy is evolving to meet our customers’ vital technology and appliance needs. Just as importantly, I want to share a big step forward in how we are now able to better serve you in your home.
Across the country — in virtually every city, county and state in which there is a stay-at-home order — we have been designated an “essential” retailer.
Since the COVID-19 pandemic began, Best Buy has been working to safely provide the technology essentials people need to work, learn and prepare food at home.
Early on, we closed the inside of our stores to shoppers and moved to a curbside pickup model for customer and employee safety. This works well when purchasing many items. But some purchases, like large appliances or networking equipment, are often made easier with an in-person store visit and a conversation with an expert to answer detailed questions.
The phrases “stay at home” and “work from home” have become common for many of us these days. And while technology makes it possible for us to do those things more easily, it can also present new opportunities for cybercriminals.
The Justice Department has warned that criminals are trying to exploit COVID-19 fears through a variety of scams. Those include phishing emails, malicious websites and fraudulent donation requests.
For tips on how to stay safe from hackers and be our best cyber-selves, we chatted with Geek Squad Agent Zach Timlin.
Like many of us, Jen Teves can ride out the current pandemic in relative comfort, ordering takeout and having groceries delivered. But she knows that’s not the case for millions of people in her home country.
Jen, who works on Best Buy’s customer experience team, grew up in a small agricultural town in the Philippines. COVID-19 has the potential to devastate her home country, where one in five people live on less than $2 a day.
“If America and Europe are struggling, how much worse is it in a country like mine,” Jen said.
Having the right tech at home is more important than ever before. To help, Best Buy is now offering free virtual in-home consultations to meet your essential technology needs.
Instead of visiting customers’ homes like they normally would, our In-Home Advisors are providing consultations by chat, phone and video. They’re specially trained whole-home experts who can help with anything from setting up a home office to updating a home Wi-Fi network.
Virtual in-home consultations are easy to set up. On BestBuy.com
It’s hard to regain normalcy during a pandemic. It’s even harder after having to endure a natural disaster, too.
That’s what Best Buy General Manager Alex Trufin is facing after a tornado flattened his Jonesboro, Arkansas, store in a matter of seconds while 17 employees and two customers sheltered inside.
“I’ve been there 13 years. That was like my home,” Alex said. “I felt like we had built a dream team. The day before the tornado, we finished first in the company for sales.”
You’re trying to work from home. Your kids are trying to learn from home. To add to the stress of living through a global pandemic, your home network goes on the fritz.
Then, you get pinged by a remote support technician from Best Buy. He’s already aware of your network issue and he’s on the case.
“In these times of social distancing, when customers really want to get their stuff working, I can do the same things remotely than I can do in their homes,” said Damion Santos, a custom services technician who’s a pro at ensuring devices around a home work together harmoniously.
Matt Polski is taking advantage of all this time at home by mixing some catchy quarantine-inspired jingles.
Creativity comes naturally for Matt, who works in marketing at Best Buy. So far, his song catalog includes “Does anybody know what day it is?” and “What do you do when you’re quarantined?”
“There are people going through really nasty situations right now. They’re losing jobs, health, family members and friends,” he said. “Hopefully these songs can give people a brief escape from external stressors.”