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Best Buy Expands Same-Day Delivery Service

Sometimes you need that item that you bought on BestBuy.com today. You don’t have two days to wait for it to be delivered. And you don’t have time to get to a store.

Good news: Over the next few months, we’re tripling the number of metro areas where customers can get same-day delivery on BestBuy.com orders. In addition, we’ve expanded the number of products eligible for this service. Oh, and it will cost less.

“We have always wanted to help our customers get their purchases from Best Buy how and when they want them,” said Allison Peterson, president of BestBuy.com. “Our stores have always been an option, but we know that there are times when a customer wants their items delivered to them quickly. We’re happy that by the holidays, many more customers will be able to choose same-day delivery and have it be an option on more items than ever before.”

Store pickup is the fastest way to get products purchased on BestBuy.com because most orders are ready in an hour or less. It’s a convenient option because 70 percent of Americans live within 15 minutes of a Best Buy store. When you don’t need your purchase the same day, free shipping is available for most orders.

Same-day delivery in more places

Next week, same-day delivery will expand from 13 metro areas to 27. We expect customers in nearly 40 cities to be eligible for the service by the holiday season.

Same-day deliveries will be handled by two companies that use a crowdsourced labor model, including our original partner, Deliv. After a customer purchases a product and chooses same-day delivery, a third-party driver will pick up the order and bring it to the customer.

In areas where the service is available, you’ll be able to place an order online as late as 3 p.m. local time and receive the package by 9 that night. Same-day delivery is available seven days a week – though Sunday deadlines are an hour earlier – and  the price per order for the service has dropped to $5.99.

We began testing same-day delivery in the Bay Area in late 2015 and expanded it to Atlanta, Boston, Chicago, Dallas, Houston, Las Vegas, Los Angeles, Miami, New York, Philadelphia, Seattle and Washington, D.C., in 2016.

Beginning Sept. 6, same-day delivery will expand to the following cities: Austin, Charlotte, Cincinnati, Columbus, Denver, Kansas City, Minneapolis/St. Paul, Orlando, Phoenix, Pittsburgh, Sacramento, San Antonio, San Diego and Tampa.

We expect to add at least 10 more metro areas this fall.


You can learn about and buy the latest tech products on BestBuy.com.