Company News

A collage image of four major appliances.

By Best Buy Company News

27 Jun: Best Buy deploys hundreds of appliance experts in time for July 4 sale

Summer is here, and Best Buy is dialing up the heat: Our Fourth of July Appliances Sale is on now through July 10. Whether you shop in stores, on BestBuy.com or through the Best Buy® Mobile App, we’re ready to help you with all of your major appliance needs.

Just in time for the fireworks to fly, we’re deploying more than 600 dedicated appliance experts in select Best Buy stores across the country. These specially trained Blue Shirts have spent hours learning about all the different features from top brands like Samsung, LG, Whirlpool and more.

A Blue Shirt shows a customer the new Copilot+ PC display in a Best Buy store.

By Best Buy Company News Technology

18 Jun: Best Buy brings Copilot+ PCs to life for customers

Last month Microsoft unveiled Copilot+ PCs, the fastest, most intelligent Windows PCs ever. Starting today, you can see, explore and buy one of these game-changing devices — and Best Buy is the place to go.

With more than 40 models, Best Buy has the widest assortment of Copilot+ PCs (and we’re the exclusive retail partner for about 40% of them). Not only do we have the selection, we have more than 30,000 specially trained and certified Copilot+ Blue Shirt and Geek Squad experts across the country.

By Best Buy Company News Geek Squad

13 Jun: Geek Squad celebrates 30 years of incredible tech service

Best Buy’s Geek Squad will celebrate a momentous milestone on June 16, 2024. We’re celebrating 30 years of incredible dedication and hard work from our Agents, who work every day to serve our customers across the country with experience and expertise that no one can deliver like they can.

What started as a small computer repair service in Minneapolis in 1994 has grown into a marquee brand recognized across the country for its unmatched knowledge and unwavering dedication to helping customers with their technology.

By Best Buy Company News Technology

10 Jun: Innovators, a new Best Buy video series, spotlights latest tech

We’re excited to introduce Innovators Powered by Best Buy, a video podcast series to help you discover the coolest, newest technology and what it can do for you.

In each episode, host and lifestyle expert Bradley Hasemeyer sits down with the top brands in tech to get the stories about some of your favorite products. These special guests are the innovators and experts behind the devices, and they’re sharing their insider insights.

Our customers love to research products themselves before buying.

Image with yellow tag and text that says Q1 FY25 financial results

By Best Buy Company News

30 May: Best Buy Reports Q1 FY25 Results

Comparable Sales Declined 6.1%

GAAP Diluted EPS Increased 2% to $1.13

Non-GAAP Diluted EPS Increased 4% to $1.20

FY25 Non-GAAP Diluted EPS Guidance Range of $5.75 to $6.20 Unchanged

MINNEAPOLIS, May 30, 2024 — Best Buy Co., Inc. (NYSE: BBY) today announced results for the 13-week first quarter ended May 4, 2024 (“Q1 FY25”), as compared to the 13-week first quarter ended April 29, 2023 (“Q1 FY24”).

Click h ere to view full release and statements.

	Q1 FY25	Q1 FY24
Revenue ($ in millions)
Enterprise	$8,847	$9,467
Domestic segment	$8,203	$8,801
International segment	$644	$666
Enterprise comparable sales % change¹	(6.1)%	(10.1)%
Domestic comparable sales % change¹	(6.3)%	(10.4)%
Domestic comparable online sales % change¹	(6.1)%	(12.1)%
International comparable sales % change¹	(3.3)%	(5.5)%
Operating Income
GAAP operating income as a % of revenue	3.5%	3.3%
Non-GAAP operating income as a % of revenue	3.8%	3.4%
Diluted Earnings per Share (“EPS”)
GAAP diluted EPS	$1.13	$1.11
Non-GAAP diluted EPS	$1.20	$1.15

For GAAP to non-GAAP reconciliations of the measures referred to in the above table, please refer to the attached supporting schedule.

A rendering of the new Copilot+ PC area in a Best Buy store

By Best Buy Company News Technology

20 May: Best Buy offers broadest lineup of Copilot+ devices, pre-orders available now

Microsoft just unveiled Copilot+ PCs — the most powerful integration of AI and the fastest, most intelligent Windows PCs ever. Best Buy is excited to announce it’ll have the largest assortment of Copilot+ PCs and is the destination for customers to explore and experience the game-changing technology.

Copilot+ lets users work, play and create like never before with on-device AI that brings incredibly fast speeds for the ultimate performance. New Copilot+ features include advanced AI image generation, enhanced video calls, the ability to find documents you’ve seen instantly, and more.

Teens tour a Best Buy distribution center with an employee.

By Best Buy Company News

17 May: Houston teens tour Best Buy’s Distribution Center and talk career paths

Best Buy’s Houston Distribution Center (DDC) opened its doors to nearly 30 teens on May 9 to shed light on our supply chain operations and discuss career opportunities.

Teens who attended are members of the nearby Best Buy Teen Tech Center® at the Boys & Girls Clubs of Greater Houston – Morefield Club. They took tours of the facility, talked with employees and participated in an interactive panel discussion with Best Buy leaders.

“This is something we’ve been wanting to do for a long time,” said Laura, human resources business partner for the DDC.

By Best Buy Company News Technology

14 May: Best Buy unlocks a world of personalized discovery and shopping with our app

By Best Buy Company News

09 May: Best Buy Health shows Q1 momentum toward enabling care in the home for everyone

The first few months of 2024 brought some exciting milestones for Best Buy Health in our journey to enable care at home for everyone. A product launch and new partnerships are just some of the highlights from a very busy quarter.

Making safety and independence sleeker for seniors

In March, we announced the launch of Lively Mobile2, a medical alert device offering unparalleled safety and independence. It offers the same best-in-class response and assistance at the touch of a button, but with a smaller, sleeker, and more subtle design.

By Best Buy Company News

25 Apr: Best Buy and CNET partner to enhance customer shopping journey

Together they will integrate CNET recommendations across Best Buy channels to help shoppers explore technology

Collaboration introduces unique commerce-media model that will help advertisers share more valuable and relevant content with customers throughout shopping journey

MINNEAPOLIS & SAN FRANCISCO (April 25, 2024) — Today, Best Buy and CNET announced a first-of-its-kind partnership that transforms how brands can engage consumers while they discover and shop for the latest technology. The collaboration leverages the expertise, authority and scale of both brands to extend the effective reach of advertisers, while also enhancing the shopping experience for customers.

Illustrated image of customer support experience via the Best Buy app

By Best Buy Company News

09 Apr: How Best Buy is using generative AI to create better customer support experiences

At Best Buy, our purpose is to enrich lives through technology. We’re able to do this by focusing on meeting our customers wherever they are along their technology journey, offering a unique mix of advice, products, and services. Whether it’s in our stores, on BestBuy.com, through our app, or in customer homes, we’re here to help people understand all the possibilities that technology can offer them.

That’s why we’ve partnered with Google Cloud and Accenture to help us further unlock the power of people, using generative AI to provide our customers with even more personalized, best-in-class tech support experiences.

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