Damien Harmon is the senior executive vice president of customer, channel experiences & enterprise services for Best Buy Co. Inc. He is responsible for Best Buy’s retail stores and operations, in-home services and sales, virtual experiences, customer care, and the company’s customer strategy. Damien also leads Geek Squad, Best Buy’s national tech-support organization dedicated to helping customers learn about and enjoy their technology.
Damien’s teams are dedicated to maximizing relationships with our customers through innovation, enhanced execution, efficiency, and mobilizing our field employees to deliver extraordinary customer experiences.
Before his current position, Damien served as executive vice president of omnichannel for the company. He first joined Best Buy as a store general manager in 2005 and held various leadership positions in store operations. Before rejoining Best Buy in 2019, Damien spent four years at Bridgestone Americas Inc., where he served as president of GCR Tires and chief operating officer at Bridgestone Tires.
Damien earned his bachelor’s degree in management from the University of Phoenix.