Editor’s note: In March, Best Buy is proud to honor Women’s History Month and celebrate our women employees. Read on for the story of one of our women leaders.
A year ago, assistant sales manager Valerie Holt was assisting a customer with a hearing disability and struggling to communicate with the customer.
Written notes and a few online searches for translations helped them navigate through the experience, but Valerie knew the customer deserved more. Following that interaction, she decided ‘never again’ and went home to learn American Sign Language (ASL).