Paula Baker is president of U.S. retail stores for Best Buy Co. Inc. In this role, she is responsible for the execution and operation of all domestic Best Buy store locations.
Ms. Baker has a proven track record of leading highly engaged teams to drive great customer experiences and financial results. She has served in a variety of leadership roles since joining the company as a general manager in 2004. Prior to her current role, she served as chief human resources officer from 2016 to 2017.
Before that, Ms. Baker was a territory vice president for the Southeast region of the United States, where she was responsible for leading 172 stores and more than 12,000 employees. She also previously held various retail and HR roles at the territory, district and store levels.
Prior to Best Buy, Ms. Baker served as vice president of retail at two different retail golf companies, Golfsmith International and St. Andrews Golf Co.
Ms. Baker received her bachelor’s degree in accounting/finance from the University of Nevada-Las Vegas.