Kelvin Tolston lives every day like it could be his last because one day it almost was.
He was hit by a drunk driver 10 years ago, and the wreck almost cost him his life. He was put in a medically induced coma and lost sight in his right eye.
For Kelvin, every moment matters — and the Geek Squad manager brings that philosophy to how he treats customers, too.
“I’ve been through times I needed people to do stuff for me I couldn’t do for myself,” he said.
MINNEAPOLIS, August 25, 2020 — Best Buy Co., Inc. (NYSE: BBY) today announced results for the 13-week second quarter ended August 1, 2020 (“Q2 FY21”), as compared to the 13-week second quarter ended August 3, 2019 (“Q2 FY20”).
(Click here for a PDF version. Click here to view full release and statements.)
| Revenue ($ in millions) | Q2 FY21 | Q2 FY20 |
| Enterprise | $9,910 | $9,536 |
| Domestic segment | $9,128 | $8,821 |
| International segment | $782 | $715 |
| Enterprise comparable sales % change1 | 5.8% | 1.6% |
| Domestic comparable sales % change1 | 5.0% | 1.9% |
| Domestic comparable online sales % change1 | 242.2% | 17.3% |
| International comparable sales % change1 | 15.1% | (1.9)% |
| Operating Income | ||
| GAAP operating income as a % of revenue | 5.7% | 3.3% |
| Non-GAAP operating income as a % of revenue | 5.9% | 4.0% |
| Diluted Earnings per Share (“EPS”) | ||
| GAAP diluted EPS | $1.65 | $0.89 |
| Non-GAAP diluted EPS | $1.71 | $1.08 |
For GAAP to non-GAAP reconciliations of the measures referred to in the above table, please refer to the attached supporting schedule.
Best Buy is proud to be among 98 companies named to the 2020 Diversity Best Practices Inclusion Index.
We’re one of just two retailers on the index, which helps us understand trends and gaps in demographic representation within our organization.
“I believe everyone should have an equal opportunity to achieve their dreams and be provided with access to resources and the support to do so,” said Amelia Hardy, vice president of inclusion and diversity. “Best Buy is committed to becoming one of the best places to work by creating space and experiences to allow employees, customers and communities to succeed.”
Bees are an essential part of our food supply, pollinating more than one-third of the world’s crops. And Best Buy is committed to playing a small role in helping them thrive.
For the past three years, we have partnered with groups in the Minneapolis-St. Paul area to sponsor two beehives, each buzzing with about 70,000 honeybees.
The hives are part of Best Buy’s broader efforts to positively impact the world.
“Sponsoring these beehives is a great example of how we partner with others in the community to promote environmental sustainability,” said Tim Dunn, Best Buy’s head of environmental sustainability.
As many people struggled with how to remain socially connected during a time of social distancing, Phillip England found solace in the fictional worlds — and real-life connections — of online gaming.
For Phillip, a Geek Squad Agent in Arizona, that wasn’t a big change from his routine prior to COVID-19. The avid gamer would regularly conquer missions on Arma 3, a military game that led him to collaborate with players from around the world, many of whom he now calls friends.
When Jacob Carroll took a seasonal job in asset protection right out of high school, he didn’t think he’d be at Best Buy 10 years later.
He’s worked in asset protection, warehouse roles, the home theater department, Geek Squad and as a market trainer, traveling to 27 states along the way. Now he’s back home in Monroe, Louisiana, working as an in-home design manager.
“I bleed blue. That’s for sure,” he said.
Through the years, Jacob has grown professionally — and he’s grown his family, too.
Brandy Cardozo, the general manager at our Best Buy store in Melbourne Beach, Florida, remembers the exact moment a fire was lit in her to become a strong female leader.
She was working for a different retailer at the time, when her boss came up to her and said, “I don’t know why you’re working so hard. Your kind never gets promoted.” He was talking about women.
She eventually did get promoted, but one day she looked around and realized how discouraged she was by being the only woman in the room of male leaders.
July 26 marks the 30th anniversary of the Americans with Disabilities Act (ADA), a civil rights law that makes sure that people with disabilities have the same rights and opportunities as everyone else. The ADA prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation and all public and private places that are open to the general public.
Rosa Companioni started experiencing an array of health issues just as she was starting to take her Best Buy career to the next level.
MINNEAPOLIS, July 21, 2020 — Best Buy Co., Inc. (NYSE: BBY) today announced updates related to employee pay evolution and Q2 FY21 quarter-to-date sales performance.
The company is raising the starting hourly wage for all Domestic employees to $15 effective Aug. 2.
“Strong consumer demand, combined with shopping experiences that emphasize safety and convenience, has helped produce our sales results to date,” Best Buy CEO Corie Barry said.
Just days after George Floyd was senselessly killed in Minneapolis, Elizya Powell and Alexander Cash were making music when they had a realization: They could use their voices in a different way.
So they got up, made signs and started a protest to raise awareness around racial injustice.
They marched through Pittsburgh and handed out water bottles to police. Within a few hours, a crowd of 40 to 50 people had formed.
“We wanted to show how it should be done without it getting violent and send a message at the same time.
As COVID-19 cases continue to rise throughout the country, Best Buy is joining many retailers by requiring all customers to wear face coverings when shopping in all our stores.
We will provide a face covering if a customer doesn’t have one, and small children and those unable to wear one for health reasons may enter without one. Any customer who has a concern about wearing a mask will be able to shop Best Buy via our website and app and choose home delivery or contactless curbside pickup, which remains in place at all our stores.
Living in a pandemic is challenging. For many, the hardest part is being separated from loved ones.
With social distancing practices widely recommended to reduce the spread of COVID-19, a sense of isolation and loneliness can set in — especially for those who dwell in senior living communities. In many areas, visits from friends and family are temporarily prohibited or greatly restricted.
Best Buy and Google recognized this and knew technology could help people stay connected while apart. So, they teamed up to donate Google Nest Hub Max devices to more than 300 private and public senior living residences across Canada.