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Best Buy to open 4 new outlet stores, add new product categories

Best Buy will open four new outlet stores, which feature open-box and clearance items at reduced prices, this summer and fall in select cities across the United States.

We have talked about our plans to double the number of outlets over the next year, and we’re excited to share that new stores will open in Chicago, Houston, Phoenix and Manassas, Virginia. (We currently have 16 outlet stores in cities ranging from Moreno Valley, California, to Kennesaw, Georgia, to Brockton, Massachusetts).

Our new Chicago, Phoenix and Manassas outlets will be remodels of existing Best Buy stores, and our current Houston outlet will move to a new location that’s three times bigger.

Customers have shown a growing interest in our outlet locations, not only because our experts are there to provide advice, but because they offer a wide assortment of open-box and clearance items at a discounted price. Even better, all Best Buy Totaltech™ membership benefits still apply, including free delivery and standard installation.

Here’s what customers can expect from our new outlet experience:  

Expanded selection of products and services

Our outlet stores have always offered a wide assortment of discounted larger products like major appliances and televisions. Now, every new outlet will have an expanded assortment of products, including laptops, tablets, gaming products, mobile phones and more. All from brands customers know and love, but at a discounted price. 

Every new outlet will also have a Geek Squad area where you can get the support you need on your tech.

Easier than ever to find and get your latest tech

Our outlet stores are also introducing more ways to shop and get your latest tech.

  • Shop our outlet stores online at BestBuy.com/outlet. For the first time ever, on BestBuy.com/outlet, you can now see what products are available at your local outlet store, make a purchase, and pick it up in store or at curbside. For all new outlet locations — like Chicago, Phoenix, Manassas and Houston — any Best Buy customer can have small products, such as laptops and tablets, shipped directly from the store to their home.
  • Pick-up any BestBuy.com purchase at your local outlet. You can now purchase any product from BestBuy.com and have it shipped to your local outlet store for pickup in-store or at curbside. So, if you order a pair of new headphones on BestBuy.com and it’s more convenient to pick them up at your local outlet than another Best Buy store, we have you covered. 
  • Outlets now offer same-day delivery. All outlet stores now offer same-day delivery through our third-party delivery partners, including Dolly and Bungii.

Creating less electronic waste 

Our outlet stores are one of the ways we’re working to positively impact our environment — and help our customers do the same. By shopping at our outlet stores, customers are helping to limit waste by giving technology a new, longer life. That’s one of the steps of a circular economy, in which products are kept in use for as long as possible through repair, trade-ins and recycling.

Visit BestBuy.com/Outlet for more information on Best Buy Outlet stores and to see if there’s a location near you.