Earlier this week, we announced changes to how Best Buy will run our business in light of the COVID-19 pandemic. Against this backdrop, I wanted to share some of my thoughts about what we’re facing and how Best Buy is responding.
Right now, our role as a consumer electronics retailer is rapidly shifting and we are striving to make the best decisions with two goals in mind: The first is to protect our customers, employees and their families. The second is to do the best we can to serve the millions of Americans who are looking to us for increasingly vital technology tools to stay connected, as well as household necessities.