Company News

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05 Apr: Best Buy Statement on [24]7.ai Cyber Incident

Best Buy offers chat services for customers coming to us via their phone or computer. We, like many businesses, use a third-party for the technology behind this service and that company, [24]7.ai, told us recently that they were the victim of a cyber intrusion. Their information suggests that the dates for this illegal intrusion were between Sept. 27 and Oct. 12, 2017. [24]7.ai has indicated that customer payment information may have been compromised during that time and, if that were the case, then a number of Best Buy customers would have had their payment information compromised, as well. 

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03 Apr: Best Buy Statement on Tariff List

We applaud the Administration’s desire to ensure that our trade partners are using fair practices. We look forward to the opportunity to share our thoughts on the proposed list of products and on how to make sure these measures do not inadvertently hurt millions of American families, students, small businesses, and schools by causing them to pay more for the consumer electronics they rely on every day.