Sonny Guizzetti had seemingly tried everything but couldn’t figure out how to get his laptop or tablet to connect to FaceTime.
“I was getting so frustrated it was driving me crazy,” the Michigan man recalled.
So, he jumped in his car and drove to his local Best Buy store in Marquette, Michigan, to get some help from his friends at the Geek Squad.
Problem solved.
It wasn’t a quick fix, but Geek Squad Agent Eric Nelson was patient and stuck with it until he found a solution.