Media FAQ

How do I schedule an interview with a Best Buy employee or shoot footage at my local Best Buy store?

You will need approval from the Best Buy public relations team before interviewing a Best Buy tech expert or shooting footage at your local store. To coordinate, please reach out to with the details of your request. Our team will get back to you as soon as possible, but please note we cannot accommodate all requests.

How can I schedule an interview with an executive?

Email the details of your request to

Where do I find corporate information, such as the number of stores and company policies?

We have more than 1,000 stores in the United States and Canada. Use our Store Locator to find a store near you.

Please visit our About Best Buy page to find additional company background, including various reports and policies. Visit our News & Stories page for the latest articles about Best Buy.

Where can I download the Best Buy logo and other multimedia assets?

For downloadable assets, please visit the Photos & Videos page in our Press Center. Please contact us at with any other requests, including those for the Best Buy logo or high-resolution product images.

Where can I find more information on Best Buy’s COVID-19 protocols?

We’ve taken numerous steps to ensure the safety of customers and employees. Click here for more information about how to safely and conveniently shop at Best Buy.

Where can I find Best Buy financial information and quarterly earnings results?

Please visit our Investor Relations page. Click here to access quarterly results and other financial information. For all other investor inquiries, please reach out to

Where do I submit a request to receive a Best Buy product for a story or segment?

If you are a reporter and working on a story or segment and would like to feature a Best Buy product, please submit your request to

Where can I find bios for your leadership team?

You can find executive bios on the Our Leadership page. Click here for information about our board of directors.

How can I stay updated on the latest news from Best Buy?

For the latest Best Buy news, please visit our News & Stories page.

I am a customer and have a question about my purchase. Who do I contact?

From purchase to a repair, we’re always here to support you along the way! If you are a customer, you can check or request support for your order here or call Customer Care at 1-888-BEST-BUY (1-888-237-8289).

Where can I find Best Buy’s return policy?

Click here for questions about returns and exchanges.