She talked more about her role as chief customer officer and how Best Buy is keeping up with changing customer demands.
customer experience
Employees surprised him with his own Best Buy blue shirt and invited him on a shopping spree.
Nothing is more important to us than the safety of our customers and employees.
Most 6-year-old boys will probably be wearing superhero costumes for Halloween this year, but not Aidan Markworth. He’s dressing as a Geek Squad Agent.
Jenn Bourque was so excited about the great deal she got on a new TV at BestBuy.com that she wasn’t even upset when it arrived with a shattered screen.
She simply drove to her local store in Lafayette, Louisiana, to exchange it. And while she was there, she decided to upgrade to a nicer model.
One problem: She didn’t have her wallet, and she was $7.82 short on cash.
“I’ve got it,” the store associate, Kentrell Balthazar, said to her surprise.
How a Kansas employee helped a customer recover old voicemails he thought were lost forever.
Want the latest tech but don't have time to stop at a Best Buy store? Well, we're expanding our test of same-day delivery service to 13 major metro markets across the United States.