Diversity and Inclusion

Shane and Francis

19 Apr: In trying times, employees lean on one another for support

The power of community is everything for Francis Lichauco.

Every morning, he reaches out to his friends, family and Best Buy colleagues via text to share how he’s doing, quotes that motivate him and gratitude for the blessings in his life.

“I like to think it inspires people, but they also inspire me with their support and compassion,” Francis said.

An HR manager for omnichannel teams, Francis lives in California and began this morning ritual in March 2021 to connect with people during an isolating time.

Valerie-Hero

28 Feb: Determination and confidence are key to success, says Oregon manager

Editor’s note: In March, Best Buy is proud to honor Women’s History Month and celebrate our women employees. Read on for the story of one of our women leaders.

A year ago, assistant sales manager Valerie Holt was assisting a customer with a hearing disability and struggling to communicate with the customer.

Written notes and a few online searches for translations helped them navigate through the experience, but Valerie knew the customer deserved more. Following that interaction, she decided ‘never again’ and went home to learn American Sign Language (ASL).