There’s no better place to buy appliances than Best Buy — just ask our customers.
For the fifth straight year, we’ve received J.D. Power’s award for highest customer satisfaction among appliance retailers. We’re proud of the work our teams have done to create a great shopping experience, from researching and picking out products to having them delivered and installed.
We ranked No. 1 in four of the key areas considered as part of J.D. Power’s 2021 Appliance Satisfaction Study. The results are based on 21,477 evaluations from customers who had purchased home appliances during the past 12 months.