For a couple of minutes, Doman Soohoo couldn’t come to the phone to discuss his remarkable 30-year career at Magnolia and Best Buy. He was talking to a customer.
But what set this customer interaction apart from most was the reason they were talking.
“He just came in to say hi, not necessarily to buy something,” Doman said. “I’ve worked with him over the years. A lot of customers will do that.”
Doman’s customers at the Northgate Seattle store not only stop in to say hi, they invite him to their homes.