NEW YORK – IQ is overrated in business. But EQ, the abbreviation for emotional quotient, is vital for being a leader.
That was part of the message shared Sunday by Best Buy Chairman and CEO Hubert Joly at the National Retail Federation Big Show in New York.
Speaking as part of series of moderated conversations with CEOs entitled Company Conscience: Leading with Conviction, Joly talked about the importance of purposeful leadership.
“Defining what to do from a business standpoint isn’t that difficult.