Best Buy has ranked as the top big-box retailer in a national assessment of brands’ safety response to the COVID-19 pandemic.
Ipsos, a leading market research firm, compiled its Consumer Health & Safety Index based on results from shoppers at 3,500 individual locations and a survey of 2,000 people. It evaluated which health and safety attributes are most important to customers and how brands are performing compared to consumer expectations.
Best Buy led big-box retailers in several categories, including social distancing measures, sanitizer offerings and employees wearing masks and gloves.