Best Buy
One of our customers in the Boca Raton, Florida area was tragically attacked yesterday and has since passed away. We are profoundly sorry and offer our deepest sympathies to her family. Out of respect for them, we have closed our Boca Raton store today.
Beyond working with law enforcement in any way we can, we have suspended our relationship with the small, local company that was subcontracted to deliver to the customer’s home. In the hours after we initially learned what happened, we immediately revisited our delivery and installation programs and, in the coming days, will do two things: 1) ensure all our processes were followed and 2) work with our delivery partners to do anything more we can to help ensure that this type of tragedy will not happen again.
Our Best Buy store in Kohler, Wisconsin, reopened its doors recently after damage from an electrical fire closed them in March.
In addition to new walls, flooring and paint, the store now has an expanded appliances section, a new Geek Squad consultation area and more. While the store was closed for rebuilding, employees were offered shifts at other Best Buy locations. The company also paid them for time spent volunteering in the community.
To welcome back customers and employees, the store held an event on July 6 that included photo ops with local first responders, giveaways and a live radio broadcast.