One of our customers in the Boca Raton, Florida area was tragically attacked yesterday and has since passed away. We are profoundly sorry and offer our deepest sympathies to her family. Out of respect for them, we have closed our Boca Raton store today.
Beyond working with law enforcement in any way we can, we have suspended our relationship with the small, local company that was subcontracted to deliver to the customer’s home. In the hours after we initially learned what happened, we immediately revisited our delivery and installation programs and, in the coming days, will do two things: 1) ensure all our processes were followed and 2) work with our delivery partners to do anything more we can to help ensure that this type of tragedy will not happen again.
