COVID-19
When Dennis Parry learned that Best Buy would require face coverings for employees as a safety measure during COVID-19, he grew concerned.

Dennis is hard of hearing, and as a general manager, he relies on reading lips to communicate with employees and customers at his store in Easton, Pennsylvania. Face coverings would make that impossible.
“When I first heard about the change, I felt like I was going to be a hindrance to the team,” he said. “I wanted to make sure I’d be able to communicate with my staff.”
Kelvin Tolston lives every day like it could be his last because one day it almost was.
He was hit by a drunk driver 10 years ago, and the wreck almost cost him his life. He was put in a medically induced coma and lost sight in his right eye.
For Kelvin, every moment matters — and the Geek Squad manager brings that philosophy to how he treats customers, too.
“I’ve been through times I needed people to do stuff for me I couldn’t do for myself,” he said.

