COVID-19

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02 Mar: Clear Face Coverings Make Big Impact For Hard-Of-Hearing Manager

When Dennis Parry learned that Best Buy would require face coverings for employees as a safety measure during COVID-19, he grew concerned.

Dennis is hard of hearing, and as a general manager, he relies on reading lips to communicate with employees and customers at his store in Easton, Pennsylvania. Face coverings would make that impossible.

“When I first heard about the change, I felt like I was going to be a hindrance to the team,” he said. “I wanted to make sure I’d be able to communicate with my staff.”

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02 Sep: Geek Squad Manager Helps WWII Vet Get Reconnected

Kelvin Tolston lives every day like it could be his last because one day it almost was.

He was hit by a drunk driver 10 years ago, and the wreck almost cost him his life. He was put in a medically induced coma and lost sight in his right eye.

For Kelvin, every moment matters — and the Geek Squad manager brings that philosophy to how he treats customers, too.

“I’ve been through times I needed people to do stuff for me I couldn’t do for myself,” he said.