COVID-19

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06 May: Best Buy Makes 2020 DiversityInc Noteworthy List

For the second year in a row, Best Buy has landed a coveted spot on DiversityInc’s list of Noteworthy Companies that are committed to workplace diversity.

The list recognizes the nation’s top companies that excel in hiring, retaining and promoting women, minorities, people with disabilities, LGBTQ individuals and military veterans.

As a company, Best Buy is committed to encouraging our employees to bring their whole selves to work each day — even when going to work may look a little different these days.

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06 May: Moving Game Night With Friends To The Small Screen

If your family is anything like mine, having so little interaction with friends and loved ones has been a bit of a challenge. It’s just us, every single day.

We have three boys who are used to running from activity to activity and soaking up lots of time with friends. Coming up with ways to stay entertained, laugh and play has led us to completing a 998-piece puzzle (we lost two of the original 1,000 pieces), reading books aloud and streaming lots of movies and TV shows.

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04 May: Celebrating Mom With Home-Friendly Tech

This year, Mother’s Day is going to be celebrated a little differently, adding to the challenge of how to make all the mother figures in our lives feel extra special at home or from a safe distance.

Under these unique circumstances, many of us are finding innovative ways to virtually connect and are heading online to find a gift that expresses love and appreciation for the mom who already has it all or doesn’t want anything.

Whether you live in a different city or under the same roof, here are some tools and tech gadgets that will make Mom’s life easier year-around.

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30 Apr: Despite COVID-19, Best Buy’s Commitment To Teens And Tech Remains Strong

Best Buy is committed to helping teens from disinvested communities build brighter futures, and that has only become more important during the COVID-19 pandemic.

That’s why we’re continuing to ensure teens and the organizations that serve them have access to the technology, training and mentorship they need to learn and grow. We’re doing that by donating millions of dollars in funding for local nonprofits and providing teens with the tech they need to stay connected during this time.

“Now, more than ever, we’re seeing technology is essential for helping young people learn and stay connected,” said Andrea Wood, Best Buy’s head of social impact.

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28 Apr: An Update From Best Buy CEO Corie Barry On How We Can Safely Get You What You Need

I genuinely hope you and your family are staying safe and feeling well. We all know the world continues to react to an unprecedented pandemic, and I wanted to update you on the ways in which Best Buy is evolving to meet our customers’ vital technology and appliance needs. Just as importantly, I want to share a big step forward in how we are now able to better serve you in your home.  

Across the country — in virtually every city, county and state in which there is a stay-at-home order — we have been designated an “essential” retailer.

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24 Apr: Tips For Staying Cyber-Savvy At Home

The phrases “stay at home” and “work from home” have become common for many of us these days. And while technology makes it possible for us to do those things more easily, it can also present new opportunities for cybercriminals.

The Justice Department has warned that criminals are trying to exploit COVID-19 fears through a variety of scams. Those include phishing emails, malicious websites and fraudulent donation requests.

For tips on how to stay safe from hackers and be our best cyber-selves, we chatted with Geek Squad Agent Zach Timlin.

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22 Apr: Best Buy Employee Helps COVID-19 Causes In Philippines

Like many of us, Jen Teves can ride out the current pandemic in relative comfort, ordering takeout and having groceries delivered. But she knows that’s not the case for millions of people in her home country.

Jen, who works on Best Buy’s customer experience team, grew up in a small agricultural town in the Philippines. COVID-19 has the potential to devastate her home country, where one in five people live on less than $2 a day.

“If America and Europe are struggling, how much worse is it in a country like mine,” Jen said.

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22 Apr: Virtual In-Home Consultations Offer Help When You Need It

Having the right tech at home is more important than ever before. To help, Best Buy is now offering free virtual in-home consultations to meet your essential technology needs.

Instead of visiting customers’ homes like they normally would, our In-Home Advisors are providing consultations by chat, phone and video. They’re specially trained whole-home experts who can help with anything from setting up a home office to updating a home Wi-Fi network.

Virtual in-home consultations are easy to set up. On BestBuy.com

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22 Apr: Best Buy Employee Saves Day With Tech Rescue — From A Distance

You’re trying to work from home. Your kids are trying to learn from home. To add to the stress of living through a global pandemic, your home network goes on the fritz.

Then, you get pinged by a remote support technician from Best Buy. He’s already aware of your network issue and he’s on the case.

“In these times of social distancing, when customers really want to get their stuff working, I can do the same things remotely than I can do in their homes,” said Damion Santos, a custom services technician who’s a pro at ensuring devices around a home work together harmoniously.

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21 Apr: 7 Ways Tech Can Nurture Your Creativity At Home

Matt Polski is taking advantage of all this time at home by mixing some catchy quarantine-inspired jingles.

Creativity comes naturally for Matt, who works in marketing at Best Buy. So far, his song catalog includes “Does anybody know what day it is?” and “What do you do when you’re quarantined?”

“There are people going through really nasty situations right now. They’re losing jobs, health, family members and friends,” he said. “Hopefully these songs can give people a brief escape from external stressors.”

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15 Apr: Best Buy Provides Business Update Related To COVID-19

MINNEAPOLIS, April 15, 2020 — Best Buy Co., Inc. (NYSE: BBY) today announced business updates related to the novel coronavirus (COVID-19).

Best Buy CEO Corie Barry said, “The situation we are all facing as a result of the COVID-19 pandemic is truly unprecedented. As we previously communicated, we made the decision for the health and safety of our customers and employees to shift our stores to a temporary enhanced curbside service-only model starting March 22. At that time, we also suspended all in-home delivery, installation and repairs.”

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13 Apr: How To Enhance Your Home Office For The Short (Or Long) Term

The home office has gone from a luxury to a necessity in the span of just a few short weeks.

That’s because millions of Americans are now forced to work from home full time amid the COVID-19 crisis. With local stay-at-home orders likely to last for weeks to come, now is a great time to upgrade your makeshift workspace into a suitable home office for the long haul.

To learn how to do that, we talked to Jade Sills, a Best Buy In-Home Advisor in Detroit.