COVID-19

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22 Apr: Virtual In-Home Consultations Offer Help When You Need It

Having the right tech at home is more important than ever before. To help, Best Buy is now offering free virtual in-home consultations to meet your essential technology needs.

Instead of visiting customers’ homes like they normally would, our In-Home Advisors are providing consultations by chat, phone and video. They’re specially trained whole-home experts who can help with anything from setting up a home office to updating a home Wi-Fi network.

Virtual in-home consultations are easy to set up. On BestBuy.com

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22 Apr: Best Buy Employee Saves Day With Tech Rescue — From A Distance

You’re trying to work from home. Your kids are trying to learn from home. To add to the stress of living through a global pandemic, your home network goes on the fritz.

Then, you get pinged by a remote support technician from Best Buy. He’s already aware of your network issue and he’s on the case.

“In these times of social distancing, when customers really want to get their stuff working, I can do the same things remotely than I can do in their homes,” said Damion Santos, a custom services technician who’s a pro at ensuring devices around a home work together harmoniously.

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21 Apr: 7 Ways Tech Can Nurture Your Creativity At Home

Matt Polski is taking advantage of all this time at home by mixing some catchy quarantine-inspired jingles.

Creativity comes naturally for Matt, who works in marketing at Best Buy. So far, his song catalog includes “Does anybody know what day it is?” and “What do you do when you’re quarantined?”

“There are people going through really nasty situations right now. They’re losing jobs, health, family members and friends,” he said. “Hopefully these songs can give people a brief escape from external stressors.”

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13 Apr: How To Enhance Your Home Office For The Short (Or Long) Term

The home office has gone from a luxury to a necessity in the span of just a few short weeks.

That’s because millions of Americans are now forced to work from home full time amid the COVID-19 crisis. With local stay-at-home orders likely to last for weeks to come, now is a great time to upgrade your makeshift workspace into a suitable home office for the long haul.

To learn how to do that, we talked to Jade Sills, a Best Buy In-Home Advisor in Detroit.

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10 Apr: Social Distancing Versus Social Isolation

Long before news of the coronavirus emerged in late 2019, researchers have been studying the effects of isolation on older people.

Now, as the world responds with unprecedented speed to the threat of COVID-19, the urgency of helping everybody stay in touch is an urgent priority – especially for vulnerable seniors and the newly telecommuting, homeschooling, stressed sandwich generation, who coordinates their care (now from a distance).

Physical social distancing is a critical precaution to “flatten the curve.”

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10 Apr: Live Healthier At Home, With Tech

With millions of Americans finding themselves doing nearly everything under the same roof because of the COVID-19 crisis, it’s become more important than ever to find ways to maintain our health and wellness from the comfort of home.

Best Buy In-Home Advisor Michael Clark is just the guy to help show us how technology can help us not just survive, but thrive. He has visited upward of 3,000 homes over the past six years to help people understand how technology can enhance their lives.

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10 Apr: Music Brings Family Together In Time Of Social Distancing

Robert Berry knows how to carry a tune.

After all, he grew up in a musical household. His mom was a classically trained concert pianist, his father was a Baptist preacher with a booming baritone vocalist, and he and his nine siblings all sang in the church choir. But that was years ago. 

“We literally had not taken the time to sing together since our father’s funeral in 2008,” said Robert, who is a risk and compliance manager at Best Buy.

Like many of us, Robert wanted a way to connect with others amid the COVID-19 pandemic.

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09 Apr: How To Fight COVID-19 By Turning On Your Computer

A team of Best Buy employees is helping in the fight against COVID-19 simply by turning on their computers.

They’re among more than 700,000 people worldwide who have downloaded Folding@Home, a software that crowdsources users’ computing power to help crunch COVID-19 data. The program simply runs in the background of a PC or Mac when it’s turned on but not in use.

It might sound too good to be true, but it’s an example of how people are using science and tech to come together for the greater good.

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19 Mar: A Note From Best Buy CEO Corie Barry

Earlier this week, we announced changes to how Best Buy will run our business in light of the COVID-19 pandemic. Against this backdrop, I wanted to share some of my thoughts about what we’re facing and how Best Buy is responding. 

Right now, our role as a consumer electronics retailer is rapidly shifting and we are striving to make the best decisions with two goals in mind: The first is to protect our customers, employees and their families. The second is to do the best we can to serve the millions of Americans who are looking to us for increasingly vital technology tools to stay connected, as well as household necessities. 

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17 Mar: Update From Best Buy

The situation we’re facing as a company and as individuals is unprecedented and changing at a pace all of us are working to keep up with. We are making the best decisions we can with two goals in mind: protecting employees, customers and their respective families, while trying our best to serve the millions of Americans who rely on us for increasingly vital technology that keeps them connected to their school and work, and for the appliances necessary to help them store and prepare food.