data recovery

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30 Mar: For World Backup Day, 5 Tips to Protect Your Data

Whether it’s important documents, a college paper or your cherished family photos, it’s a sickening feeling when your data disappears, and you can’t figure out how to recover it.

That’s why it’s so important to back up your data in case your computer gets lost or stolen or the hard drive crashes. From cloud storage services to external hard drives, there are lots of options for how to make sure all your files are secure.

“It’s a lot easier to take the steps to prevent losing your data than it is to recover it after something happens,” said Frankie Kandaya, a Geek Squad Agent in Charlotte, North Carolina.

Dad and Me

10 Jan: Hearing his late father’s voice again, in a Best Buy store

Just a few days into 2019, one customer says Best Buy has already made his year by saving something he couldn’t replace: his late father’s voice.

Halidor Arkellsson is a longtime Best Buy customer whose father’s confusion about voicemail turned out to be a gift he treasured.

His father, Dale, liked that answering machines allowed him to talk until someone heard him and picked up the phone to continue the conversation. But when phone technology evolved to software-based voicemail and took away that interactive feature, Halidor’s dad didn’t immediately convert along with it.

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30 Nov: Data Disappeared? Geek Squad Has Your Back

Pictures of your new baby. Video from the family holiday gathering. A big term paper.

Sometimes important data seems to disappear from your device.

Before you panic, head to your local Best Buy store. Geek Squad Agents just might be able to help.

All U.S. Best Buy locations are now able to perform Level 1 data recovery — that is, find deleted and formatted files — on fully functioning devices in Geek Squad Precincts. Before, devices would need to be sent to Geek Squad City in Kentucky for the service.