Geek Squad assistant manager Brenda Aragão is used to seeing badges for new Agents come across her desk, but this one was different. It was inscribed with her family name.
The badge was for her cousin Karine Aragão, who installs home theater products.
The two grew up as close as sisters and now work in the same market in Massachusetts. Brenda is the one who encouraged Karine, one of the only women installers in her market, to work at Best Buy.