Geek Squad Agent

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15 Jan: These Black Leaders Are Helping Best Buy Thrive

Black History Month is a time to reflect on the significant contributions and achievements Black Americans have made — and continue to make — to our country, our communities and our company.

At Best Buy, we know that diversity matters year-round. That’s why we aim to build teams that reflect our communities across all parts of our business, including our stores, distribution centers and the corporate office.

This month, we’re highlighting three dynamic Black leaders who are helping drive Best Buy forward.

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24 Sep: New Lively Flip Keeps Older Adults Connected

Best Buy Health today unveiled Lively Flip, a new, easy-to-use flip phone that’s designed to help older adults stay connected to family, friends and the health services they need.

The Lively Flip will be available in stores and online at Best Buy and Rite Aid later this month and at Walgreens in late October. It can also be purchased at GreatCall.com and through direct sales toll-free numbers.  

The Lively Flip is the next evolution of the Jitterbug, designed to help older adults live their best possible lives. Voice services with Amazon Alexa are a new, enhanced feature that gives users the option to use their voice to make calls, write texts, check the weather and more. Users

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02 Sep: Geek Squad Manager Helps WWII Vet Get Reconnected

Kelvin Tolston lives every day like it could be his last because one day it almost was.

He was hit by a drunk driver 10 years ago, and the wreck almost cost him his life. He was put in a medically induced coma and lost sight in his right eye.

For Kelvin, every moment matters — and the Geek Squad manager brings that philosophy to how he treats customers, too.

“I’ve been through times I needed people to do stuff for me I couldn’t do for myself,” he said.

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11 Aug: Gamers Embrace Online Connections During Pandemic

As many people struggled with how to remain socially connected during a time of social distancing, Phillip England found solace in the fictional worlds — and real-life connections — of online gaming.

For Phillip, a Geek Squad Agent in Arizona, that wasn’t a big change from his routine prior to COVID-19. The avid gamer would regularly conquer missions on Arma 3, a military game that led him to collaborate with players from around the world, many of whom he now calls friends.

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22 Jul: 5 Tips For Choosing The Right Laptop For Learning From Home

As school districts across the country announce what classrooms will look like this fall, parents and students are gearing up for the new normal.

If you’re learning from home and spending even more time online, it might be time to upgrade your technology to make sure you’re getting the most out of your virtual classroom.

Here’s some helpful advice from Geek Squad Agent Derek Meister for what to look for in a new laptop.

Operating system

The operating system is the core of your laptop.

21 Jul: Best Buy Provides Updates On Evolution Of Employee Pay And Sales Performance

Increasing Starting Hourly Wage to $15 on Aug. 2

Quarter-to-Date Sales Up Approximately 2.5% Compared to Last Year

Sales Up Approximately 15% Compared to Last Year Since Stores
Re-opened for Customer Shopping

MINNEAPOLIS, July 21, 2020 — Best Buy Co., Inc. (NYSE: BBY) today announced updates related to employee pay evolution and Q2 FY21 quarter-to-date sales performance.

Employee Pay Evolution

The company is raising the starting hourly wage for all Domestic employees to $15 effective Aug. 2.

“Strong consumer demand, combined with shopping experiences that emphasize safety and convenience, has helped produce our sales results to date,” Best Buy CEO Corie Barry said.

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08 Jul: Best Buy, Google Help Canadian Seniors Connect With Loved Ones

Living in a pandemic is challenging. For many, the hardest part is being separated from loved ones.

With social distancing practices widely recommended to reduce the spread of COVID-19, a sense of isolation and loneliness can set in — especially for those who dwell in senior living communities. In many areas, visits from friends and family are temporarily prohibited or greatly restricted.

Best Buy and Google recognized this and knew technology could help people stay connected while apart. So, they teamed up to donate Google Nest Hub Max devices to more than 300 private and public senior living residences across Canada.