Geek Squad Agent

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24 Apr: Spring Cleaning Tips For Your Appliances

We’re all spending a lot of time at home this spring, and that means our appliances are getting more use than normal.

To keep those hardworking machines in tip-top shape, it’s important to give them a good spring cleaning.

To learn more, we talked to Geek Squad Agent Jonathon Sprague, who has more than 14 years of experience helping customers with all their appliance needs.

“Thoroughly cleaning your appliances will extend their life and ensure they are running most efficiently,” Agent Sprague said.

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15 Apr: Best Buy Provides Business Update Related To COVID-19

MINNEAPOLIS, April 15, 2020 — Best Buy Co., Inc. (NYSE: BBY) today announced business updates related to the novel coronavirus (COVID-19).

Best Buy CEO Corie Barry said, “The situation we are all facing as a result of the COVID-19 pandemic is truly unprecedented. As we previously communicated, we made the decision for the health and safety of our customers and employees to shift our stores to a temporary enhanced curbside service-only model starting March 22. At that time, we also suspended all in-home delivery, installation and repairs.”

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09 Apr: Protecting Our Planet Is Part Of Best Buy’s Business

Best Buy is a big company, which means we have an even bigger responsibility to take care of the environment and use resources responsibly.

We are committed to creating a thriving business while protecting the planet, conserving natural resources and preventing pollution. We do this through reducing our carbon footprint, building out a circular economy and helping our customers live more sustainably.

“We aim to keep our customers and their communities at the forefront of our decision making,” said Hugh Cherne, Associate Director of Environmental Sustainability at Best Buy.

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06 Apr: 5 Tips For Optimizing Your Home Wi-Fi

We’ve all experienced the frustrations of slow, unreliable internet. There are the buffering videos, the slow-to-load websites and the Wi-Fi dead zones.

For many of us, our daily lives revolve around the internet and our connected devices. And that’s even more true since the COVID-19 outbreak.

“I’m relying on my Wi-Fi to help me work, connect with people and stream lots of shows,” said Geek Squad Agent Derek Meister, who is also working from home right now. “So, I need my internet speeds to be on point.”

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27 Mar: Tips For Staying Productive While Working From Home

With many workplaces closed to help stop the spread of coronavirus (COVID19), millions of Americans suddenly find themselves navigating the challenges of working from home.

It can be hard to stay productive outside of your normal work setting, so it’s important to make sure you have the right equipment — and game plan — to make it work.

To learn more, we chatted with Derek Meister, a Geek Squad Agent who provides online support for our customers and has nine years of remote-working experience.