geek squad

By John Vomhof Jr. Company News

28 Jan: Geek Squad Goes Extreme at the Winter X Games

Geek Squad is gearing up to go for gold this week at the X Games Aspen 2016.

Best Buy’s Services brand is joining forces with Trend Micro, a global leader in security software, to co-sponsor a trio of snowmobile riders in this year’s competition. Chris Heppding will race in the snowmobile SnoCross adaptive final tonight, and then 2008 silver medalist Brett Turcotte and his McGuire Motorsports teammate, Josh Penner, will compete in the snowmobile freestyle final Friday night.

Trend Micro and Geek Squad are teaming up on the sponsorship to generate awareness for the importance of data security.

By Chris Havens Company News Technology

22 Jan: Get Your Home’s Wireless Network Up to Speed

Everything is connected to the internet today; it’s called the Internet of Things for a reason, right? The average American household has at least eight devices connected to the home wireless network.

[callout]Check out this Geek Squad video
about upgrading your home network.
Learn more by reading Best Buy’s
home networking buyer’s guide. [/callout]Being so connected is great, but when you have that many devices under one roof working at the same time, it bogs down the Wi-Fi.

And a bogged-down network only means one thing: buffering.

By Chris Havens Company News PR News Alerts

12 Jan: Keep Your Tech Safe When Winter Weather Hits

While you’re busy bundling up to stay warm when icy Arctic air hits, don’t forget to protect your tech devices from the cold weather, too.

Frigid temps can sap battery life and crack screens. Snow and slush — any moisture, really — can wreak havoc on batteries, circuits and speakers. And wild temperature swings from moving between indoor heat and outdoor cold can damage screens.

Here’s some advice for protecting your smartphone and other mobile devices when cold and wet weather hits, as well as a tip for trying to save a wet gadget.

By Best Buy Company News PR News Alerts

30 Dec: No Lines, New App: Geek Squad Makes it Easier to Get Help

Let’s face it, waiting in line is no fun.

That’s why Geek Squad has made the experience of getting your tech products fixed more convenient and efficient.

Geek Squad has eliminated lines at the Precincts inside Best Buy stores by implementing a new reservation system. And a new Geek Squad mobile app (available at your favorite app store) will let you make appointments, track repairs, view service plans and more from wherever you are.

Making a reservation ensures that an Agent will be able to help you at the time and location that’s most convenient for you.

By Best Buy Company News PR News Alerts

14 Dec: Free Geek Squad Help Pops Up for MSP Airport Travelers

Travelers passing through Minneapolis-St. Paul International Airport this week will find a Geek Squad “Pop-Up Tech Experience” to help them make the most of their time spent in one of the busiest airports in the country.

The Geek Squad Pop-Up, similar to the precincts found in every Best Buy store, is located in Terminal 1 within the airport’s North Star Mall. It’s open daily from 8 a.m. to 5 p.m. today through Sunday, Dec. 20.

The weeklong experience will offer travelers convenient, free advice from Geek Squad Agents, kid-friendly technology activities, tech demos of this year’s hottest gifts, charging plugs for drained devices and tablets, and desktop workstations for accessing free airport Wi-Fi, playing games or shopping for last-minute presents.

By Best Buy Company News

30 Nov: Data Disappeared? Geek Squad Has Your Back

Pictures of your new baby. Video from the family holiday gathering. A big term paper.

Sometimes important data seems to disappear from your device.

Before you panic, head to your local Best Buy store. Geek Squad Agents just might be able to help.

All U.S. Best Buy locations are now able to perform Level 1 data recovery — that is, find deleted and formatted files — on fully functioning devices in Geek Squad Precincts. Before, devices would need to be sent to Geek Squad City in Kentucky for the service.

By Best Buy Company News PR News Alerts

24 Oct: Geek Squad Technology Hub Opens at Minnesota High School

Geek Squad is going back to school with a purpose in suburban Minneapolis.

The first-ever Geek Squad Technology Hub opened this week at Edina High School, and it will be staffed by an Agent for four hours each week who will triage devices, analyze tech problems and educate teachers and students about technology.

“Most of the youngsters in this building have grown up with technology, so they know how it works,” said Butch Cavello, a Geek Squad vice president. “What we want to do is enhance that experience to ensure they are getting the most out of their tech, and maybe they’ll teach us a thing or two.

By Best Buy Company News PR News Alerts

07 Oct: Best Buy’s Geek Squad, NETGEAR Team to Create New Wi-Fi Router

American households have more connected devices than ever. Yet many of us often overlook the reality that adding devices — from smartphones to computers to televisions — can strain our Wi-Fi networks and slow down connection speeds.

To help solve these connection problems, Best Buy and Geek Squad have joined with NETGEAR to create a single solution that combines the high-performance NETGEAR Nighthawk DST AC1900 router with Geek Squad setup and a year of free continuing online and phone support.

The router, built to the specifications of Best Buy, can keep up with the growing number of connected devices in the home, while also virtually eliminating Wi-Fi dead zones.

By Best Buy Community Relations Company News PR News Alerts

23 Sep: Best Buy and OurCycle LA Bridge Digital Divide for Los Angeles Families

The goal was bridging the digital gap for families, but the theme was empowerment at Dorsey High School in Los Angeles on Sept. 19.

Several families, with help from Best Buy employees, were trained on basic computer skills and went home with something they didn’t have before – Internet connectivity and a computer.

Best Buy partnered with OurCycle LA, a City of Los Angeles digital inclusion pilot program geared at providing free refurbished computers and training to low-income families in Los Angeles.

By Josh Pansch Geek Squad Lifestyle PR News Alerts Sustainability

21 Sep: My Geek Squad Ride-Along

Last week, I traded my cubicle for riding shotgun in a Geek Squad repair van. Geek Squad Repair Double Agent Bruce Anderson, of St. Louis, let me tag along with him for the day. I wanted to see firsthand how our employees handle environmental issues, but I witnessed a lot more than that.

At Best Buy, we are committed to continuously improving our environmental performance. We focus where we can make the most impact – such as reducing our carbon emissions in our operations and selling sustainable products.

By Natalie Albers Community Relations Company News PR News Alerts Sustainability

18 Sep: Teens Teach Seniors Technology, With Help from Best Buy

Best Buy recently joined forces with two nonprofits in Washington, D.C., to help older adults connect with technology — often for the very first time — with teen mentors by their side.

The company, along with Cyber-Seniors and the Boys and Girls Club of Greater Washington, brought together 30 teens and 23 seniors at the Best Buy Teen Tech Center. The event included a reception and demonstrations led by Best Buy and Geek Squad trainers. Several other employees from area stores volunteered to help out, too, as the event happened during the Best Buy Week of Service.

By Matt Bonin, VP, Services Product Management Company News PR News Alerts

14 Sep: Best Buy Revamps Geek Squad Support Services

New plans give consumers unmatched help and expert advice for their computing needs, in-store and online

Technology has changed the world but knowing how to keep it all working – or even get the most out of it – isn’t easy. The fact is, as much as we love our technology, many of us could use some help with it. That’s where Best Buy and Geek Squad come in. We are the technology experts who can help you set up your technology and the one-stop shop you can turn to when something goes wrong.

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