technology

Illustrated image of customer support experience via the Best Buy app

By Best Buy Company News

09 Apr: How Best Buy is using generative AI to create better customer support experiences

At Best Buy, our purpose is to enrich lives through technology. We’re able to do this by focusing on meeting our customers wherever they are along their technology journey, offering a unique mix of advice, products, and services. Whether it’s in our stores, on BestBuy.com, through our app, or in customer homes, we’re here to help people understand all the possibilities that technology can offer them.

That’s why we’ve partnered with Google Cloud and Accenture to help us further unlock the power of people, using generative AI to provide our customers with even more personalized, best-in-class tech support experiences.

By Rachel Coleman Sustainability

27 Mar: Live more sustainably with this exciting tech at Best Buy

April is Earth Month, making it the perfect time to strive for a more sustainable lifestyle. Small changes to your daily routine can make an impact on the planet. Maybe you’ve already started bringing reusable bags to the grocery store or spent time learning your community’s recycling guidelines.

But now you don’t quite know what’s next in your sustainability journey.

We’re here to help. Best Buy offers a variety of sustainable tech suitable for all lifestyles. From smart plugs to electric scooters, you can choose what’s best for you to reduce your environmental impact.

By Best Buy Company News

20 Feb: Video series follows Teen Tech Center youth pursuing passions: VRtual Art

We’re excited to introduce “Passion Projects,” a video series that shares the stories of teens who are not just dreamers but doers. Fueled by the support of dedicated mentors, these young talents are turning self-assigned projects into achievements.

Youth across the United States are unlocking these opportunities through Best Buy Teen Tech Centers™, a program of the Best Buy Foundation™. Teen Tech Centers are a network of creative, youth-centered community hubs where teens can engage with the latest technology, learn real-world career skills and interact with safe and supportive mentors.

By Anthony Aleman Lifestyle

07 Nov: What to know about Chromebook Plus at Best Buy

Google recently announced its newest lineup of Chromebooks, Chromebook Plus, and the latest devices are bringing users even more power than ever before – and you can find them all at Best Buy.

With double the speed, memory and storage, the devices allow for even more productivity as you work and create. And as the exclusive consumer electronics retailer of some of these new Chromebook Plus devices, we’re here to share everything you need to know to get your hands on them.

By Best Buy Company News

01 Nov: Best Buy kicks off series of livestream holiday shopping events

Mark your calendars and get ready to unwrap even more inspiration this holiday season: We’re hosting a series of live online shopping events throughout November! Discover the perfect gift alongside other shoppers as our experts answer your gifting questions. The best part? If you like what you see, you can buy it live, without missing a moment of the show.

On Nov. 1, 8 and 15, we’ll be teaming up with TalkShopLive, a live shopping platform, for three special holiday events.

By Best Buy Company News

01 Nov: Best Buy holiday ad campaign: You Found Perfect

To help spread a little magic this season, we’re sharing a first look at our holiday ad campaign. It shows customers how they can shop confidently and stand out this year with Best Buy — whether it’s by giving the perfect gift, finding the perfect deal or deciding what perfect means to them.

These moments are brought to life in our holiday ad campaign through fun and easy shopping experiences, discovering new tech and great deals, and experiencing the joy of giving the perfect gift.

By Best Buy Company News

17 Oct: Best Buy reveals holiday calendar, early Black Friday deals for everyone start Oct. 30

Shop confidently all season long with a full lineup of sales events, ways to discover the coolest tech and get expert gifting advice

The holiday excitement is snowballing at the tech playground. Today, we announced our full lineup of can’t-miss holiday shopping dates, beginning with Black Friday Early Access for Members on Oct. 27 and Early Black Friday Deals for Everyone on Oct. 30.

The calendar is packed full of savings events and to help you get ready, we launched our Holiday Gift Center — a destination to explore and discover new and innovative tech, find endless inspiration from creative and curated gift lists, and connect with Virtual Sales Experts.

By Julia Benda Lifestyle

22 Sep: CASETiFY accessories now available at Best Buy

Looking for a fun way to show off your personality, while also keeping your tech devices protected?

We’ve got you covered, with a lineup of CASETiFY tech accessories now available in more than 850 Best Buy stores and on BestBuy.com.

Now customers have even more options to find the right protection for their devices while also matching their personal style, with an assortment of unique CASETiFY cases for various Apple products. From bright neon patterns and sunset-colored gradients to bold prints and fun florals, there’s something for everyone.

By Best Buy Company News

19 Sep: Best Buy’s holiday sneak peek is here

Incredible savings start this October with special purchase rewards, exclusive sale events and a month filled with perks for My Best Buy Plus™ and My Best Buy Total™ members

The countdown to the holidays is here, and Best Buy is sharing the first look at how shoppers can expect to save, feel confident and stand out as an expert gift giver this season. This October, and throughout the holiday season, customers will experience Best Buy’s curated assortment of high-quality technology, huge savings, and more ways to shop and get expert advice than ever before.

By Best Buy Company News

12 Sep: How to shop at Best Buy in your local area

We’re focused on providing a seamless shopping experience for our customers, no matter where or how they shop—in-store, online or, most often, a combination.

Everyone has different needs and preferences when they shop, especially for technology, which is why we have a variety of different experiences customers can take advantage of while shopping or looking for expert advice.

What does this mean exactly? For our stores, it means there’s no longer a “one size fits all” approach for every customer or community.

By Best Buy Company News Geek Squad

12 Sep: Best Buy Health and Geisinger expand work to improve chronic disease management at home

Initial program with Best Buy’s Geek Squad resulted in quicker access to care, better adherence and more positive outcomes for chronic care patients

MINNEAPOLIS and DANVILLE, Pa. (Sept. 12, 2023) – Building on the success of delivering in-home care for patients with chronic conditions through Geek Squad, Best Buy Health and Geisinger announced today that they will expand their work together to bring a better level of care to more patients within the Geisinger network.

Geisinger launched its ConnectedCare365 chronic care management platform in 2021 and has since enrolled more than 1,100 patients in remote patient monitoring programs for chronic conditions like congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), hypertension, and diabetes.

By Anthony Aleman Company News

11 Sep: All the ways to get your tech from Best Buy

At Best Buy, we know our customers want to shop and get their tech on their own terms. That’s why we have a variety of different ways you can pick up that purchase or gift – conveniently and seamlessly.

Store Pickup

Know exactly what you’re looking for? Store Pickup makes it easy and is available at every Best Buy location. Customers can place an order on BestBuy.com or through the Best Buy app and most orders are ready for pickup within an hour.

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