Geek Squad Agent Sean McCoy was in line at a donut shop in suburban Chicago in June when the woman in front of him noticed his badge.
“Are you a police officer?” Angie Baldwin asked excitedly.
“No ma’am,” replied Agent McCoy, who has worked for Best Buy for almost 22 years. “I’m a Geek Squad Agent. We wear badges because we police technology — and it makes us look cool.”
It certainly wasn’t the first time a Geek Squad Agent has been asked about his or her badge, but this time was different.
Many years ago, Pete Kolb and Tim Chase knew each other because they were both in the electronics business in Sioux Falls, South Dakota.
And Sioux Falls is not a huge town.
Pete got a job at Best Buy and, a few years later, Tim joined him there. They’ve been Autotechs together ever since — more than 26 years.
“They’re two peas in a pod,” said Alexandra LeBlanc, the store’s general manager. “There’s a lot of teamwork going on between those two.”
Von Miller is one of professional football’s hardest-hitting defensive superstars. He’s a fashion icon and TV star. And he’s a self-proclaimed geek with a badge to back it up.
Von, who was deputized as a Geek Squad Agent last year, stopped by the Best Buy Corporate Campus in Richfield, Minnesota, on Friday to talk about football, tech and pose for selfies.
We sat down with the Super Bowl MVP for a few minutes to chat about his life as a geek, his favorite tech and what it’s been like to team up with Geek Squad.
Crazy about comic books? Smitten with sci-fi? Ga-ga for gadgets? Then today, Geek Pride Day, might just be for you.
It’s a celebration for people who are really, really into a hobby or intellectual pursuit. And it’s a big day for Best Buy’s Geek Squad (kind of like Pi Day).
“If you’re passionate about something and really live it, you’re probably a geek in it,” said Andy Bork, commander of Geek Squad Cultural Systems and Operations. “And you should be proud of that.”
Here’s an FAQ to tell you what you need to know about ransomware.
Cybercriminals are using something called “ransomware” to essentially hold data on Windows-based computers hostage by encrypting files, making them unusable and demanding “ransom” payment before potentially restoring access. This kind of criminal activity has occurred before, but this most recent occurrence appears to be the most widespread ransomware attack to date. It has spread to more than 100 countries.
Norman Walker was drenched in sweat by the time the Thanksgiving meal was served. He had done 40 laps up and down the stairs that day. He wasn’t trying to burn calories — he was trying to save dinner.
The 12-year-old’s mother was sick and unable to leave her bed. So, she directed Norman through it all.
“I did the turkey, the stuffing, the green bean casserole. And I kept running to her room on the second floor to make sure I was doing it right,” he said.
A year ago, Best Buy announced the transition of the classic Geekmobile to the hybrid Toyota Prius c.
Geek Squad Agents spend a lot of time in their “mobile offices” bringing tech support to customers at home. And when it comes to technology, these gadget gurus are not always the easiest to impress.
We caught up with Agent Richard Hart, who spent six years and 95,000 miles with his previous Geekmobile and was among the first to drive one of the new hybrid ones, to get his opinion.
Any way you slice it, Pi Day is a big deal for Best Buy’s Geek Squad.
March 14 represents pi, an important mathematical number that begins 3.14 and goes on and on from there (3.14, get it?). It’s also the birthday of genius Albert Einstein. And if you add an “e” to make it pie, you get a tasty treat.
Think about it: mathematics, Einstein and food. “It’s a geek’s holiday trifecta,” says Andy Bork, Commander, Geek Squad Cultural Systems and Operations.
Can’t see your desktop wallpaper because it’s covered by icons? Don’t remember where you saved that one document on your computer? Haven’t checked the Recycle Bin lately?
It might be time to spend some quality time with your PC. In honor of National Clean Out Your Computer Day, we sat down with Geek Squad Agent Lindsey Schnase to discuss easy ways to organize your computer and help improve its performance.
If you’ve heard it once, you’ve heard it a thousand times – don’t store documents on your desktop.
Geek Squad has partnered with Trend Micro to show up in a big way (and for some big air) this weekend at ESPN’s X Games in Aspen, Colorado.
Snowmobile riders Brett Turcotte and Josh Penner will be showing off their tricks on snowmobiles wrapped with Geek Squad and Trend Micro logos.
“These athletes demonstrate extreme technical skill and accuracy at incredibly fast speeds – just like our Geek Squad Agents strive to do every day for our clients and their technology,” said Nate Bauer, Geek Squad’s Chief Inspector.
Ever notice that when you go to your health club the first week of January, you can’t find a space in the parking lot? And then by March, you can help yourself to any spot within 15 feet of the front door?
It’s pretty obvious that a lot of people start the new year with the best of intentions…and then quickly lose interest in their plans for self-improvement.
Technology is often right there among the neglected resolutions. You swear you’re going to back up that music collection you’ve been accumulating for five years.
Minneapolis, Dec. 13, 2016 – More of the nation’s underserved teens will have access to free technology tools and training as Best Buy today announces plans to add nine new Best Buy Teen Tech Centers to its year-round support network in 2017.