geek squad

By Best Buy Company News PR News Alerts Technology

02 Dec: Check Out Best Buy’s First Special Edition Tech Collection

We know people love to give the gift of tech over the holidays, just as much as they like to surprise and delight loved ones with unique presents. That’s why Best Buy is offering its first-ever Special Edition Tech collection.

Our tech experts have worked with leading brands to curate a one-of-a-kind collection of products, with most only available at Best Buy, for the holiday season. These products are available in limited quantities. So when they’re gone, they’re gone.

This list of Special Edition Tech gadgets includes: an exclusive Shinola turntable, a Bazooka-pink kate spade new york activity tracker, and a Lenovo Yoga laptop individually numbered with a painted depth cover

Starting Sunday, Dec.

By Best Buy Company News

10 Nov: Best Buy Tech Experts Offer Smart Solutions in ‘Designing Spaces’ episode

When Lifetime Network needed an authority in smart home technology, who did they call? Best Buy of course.

And we responded enthusiastically. Our In-Home Advisor and Geek Squad services were profiled today in a new episode of Designing Spaces, the home improvement show that refreshes and redesigns living spaces across the country.

The segment features the Sutton family, whose South Florida home needed tech TLC in the form of smart home devices, services and solutions. Best Buy In-Home Advisor Jeremiah Goldsmith and Geek Squad Double Agent Alex Pupo were there to help.

By John Vomhof Jr. Company News

28 Oct: Best Buy Ads Show How Wonderfully Easy the Holidays Can Be

How easy would the holidays be if the tree put itself up, the nutcrackers made eggs or a poinsettia babysat the kids while you ran some last-minute errands?

Oh, if only…

The holidays can be the most joyful time of the year, but often the most stressful too. It always seems there’s too much to do and not enough time.

Thankfully, Best Buy is here to help.

“Holiday Gifting Made Easy” is the theme of our holiday ad campaign, which launched this week.

By Best Buy Company News PR News Alerts Uncategorized

25 Oct: Best Buy Unveils Annual Holiday ‘Top Tech’ List

Start preparing those wish lists; the holiday shopping season is here. Today, Best Buy announced its annual “Top Tech” list — the 20 must-have technology products — just in time to get a head start on holiday shopping.

The list contains the hottest new and emerging technologies handpicked by Best Buy’s tech experts, from virtual reality and smart home products to drones and hair dryers (yes, hair dryers). It also includes the latest laptops, gaming systems, TVs, cameras and more. Customers can browse, learn about, preorder or buy them now in Best Buy stores and on BestBuy.com

By Kevin Flanagan Company News PR News Alerts

19 Oct: Geek Squad’s New Setup & Support Service Helps Solve Your Wi-Fi Woes

It happened again.

You’re ready to kick back with some popcorn and watch that new movie on Netflix, but as soon as you push play, you’re greeted with that dreaded circle that never seems to stop spinning.

It’s another buffering issue because of a poor Wi-Fi connection.

But there’s help. Enter the new Home Wi-Fi Setup & Support service from Best Buy’s Geek Squad.

Going well beyond what internet service providers typically offer, Geek Squad Agents will optimize your router’s performance by configuring advanced settings you might not know exist.

By Best Buy Company News

06 Oct: Parents Are Way More Tech-Savvy Than Their Millennial Kids Think

Parents just don’t understand — it’s a long-held refrain by children.

But, when it comes to technology, parents might understand more than their kids think, according to a new survey conducted by Best Buy.

Less than one-third of millennials think their parents are very comfortable buying the right personal tech for themselves. Their parents strongly disagree, with 66 percent saying they do just fine on their own, thank you very much.

And while almost half (47 percent) of millennials say their parents turn to them for tech help at least once a week, parents say they’re not nearly so dependent on their kids: Only 17 percent said they seek help from their kids that often.

By William Woodworth Company News Sustainability

28 Sep: Reflections from a Geek: A Decade of Inspiring Teens

In 2009, I was invited to join something new taking place in Des Moines, Iowa. Little did I know I would be part of something so transformative.

It was an early expansion of a Best Buy community program called Geek Squad Summer Academy, which taught technology skills to underserved youth across the country in the form of two-day camps. As a Geek Squad Agent, I led classes on computer hardware and programming basics, and our “campers” were Girl Scouts. Their passion for learning and discovery was tangible and exhilarating, and after the event ended, I could only think “I wish we had more.”

By Natalie Albers Company News

14 Sep: A Morning on the Job With Geek Squad and a Modem

The year is 2007. I’m hitching a ride in a Geek Squad home theater install van and we’re going fishing.

For wires, that is.

We’re fishing up, down and behind walls in the process of installing speakers at a client’s home. Spools of speaker wire slowly turn as the Agents painstakingly make his home theater system come to life by connecting the TV, receiver, speakers, gaming components and DVD player.

Jump to last week, and my experience tagging along with a Geek Squad Agent in 2016 was as different as the music on the radio.

By Derek Meister Company News

12 Sep: Pokey PC? Try Improving Performance With These Tips

One of the more annoying things to see on your computer is the wait icon — that spinning circle that means whatever it is you want to do next will have to wait while the computer catches up.

Fortunately, in many cases, you can take five minutes with these five tips to get some of that PC performance back.

1. Stop the auto-starts

Ever notice how many apps and icons pop up as your computer loads? You need many of them, such as your antivirus software, but some apps ask to run even when you barely use them.

By John Vomhof Jr. Company News

07 Sep: 5 Things to Teach Your Kids about Online Safety

The internet can be a fantastic learning tool, but some aspects aren’t so positive. With school back in session, now is the perfect time to talk to your kids about online safety.

We talked to Geek Squad Agent Will Woodworth, who teaches students about digital citizenship at our Geek Squad Academy camps, to learn more about what we can do to help keep our children safe. Here are a few tips.

1) Talk with your child about online safety

First things first, talk to your child about the importance of online safety and being a good digital citizen.

By Chris Havens Company News Geek Squad Lifestyle

01 Sep: Geek Squad’s ‘Agent 100K’ Gets His Badge

The anticipation had been building inside Geek Squad Agent Cayle Conkey over the last 18 months and, finally, on Thursday, the wait was over. He got his badge.

The number on it: 100,000.

It’s a milestone number, signifying the past, present and future employees who have helped to build the tech support service into what it is today. It has taken more than 20 years (Geek Squad was founded in 1994) to reach 100,000.

“It’s awesome. I’ve really been working toward this,” Agent Conkey said after he was presented with his shield during a ceremony Thursday on the aircraft carrier USS Yorktown in Charleston, South Carolina.

By Best Buy Company News Geek Squad Lifestyle

30 Aug: Geek Squad City Celebrates a Decade of Top-Notch Tech Service

About 15 miles south of Louisville, Kentucky, a small but highly productive “city” is inhabited entirely by geeks. Geek Squad Agents, that is.

And today, it celebrates its 10^th anniversary.

Geek Squad City boasts the largest concentration of Agents in the world, serving as the hub for repairs sent in from Geek Squad Precincts in Best Buy stores across the United States. More than 900 highly trained Agents fix computers and tablets for millions of clients each year, and there’s also a team that specializes in bringing lost data back to life.

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