Kevin Flanagan

virtual-store blog

28 Nov: Best Buy’s new virtual shopping experience brings expert advice to your fingertips

The holiday shopping season has officially begun, and our expert Blue Shirts are standing by, ready to guarantee that you’ll make the nice list this year.  

The next time you’re shopping in a Best Buy store, on BestBuy.com, or scrolling through the Best Buy app, you can quickly and conveniently connect live with our experts located in our virtual store through chat, video or audio call to get a little extra guidance.  

What is the virtual store?  

What started last fall as a pilot is now a nearly 40,000 square foot studio-like space we call our virtual store.

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25 Nov: Best Buy opens more than 40 new Experience Stores ahead of holidays

The ultimate inspirational shopping experience is now rolling out at select Best Buy stores across the country — just in time for the holiday shopping season. 

Our new Experience Store concept serves as an inspirational destination to help customers discover, learn about and use the latest tech. From immersive demo areas to our newest product categories, these stores offer something for everyone. It’s one of the many ways we’re reimagining our stores to meet our customers’ changing needs. 

We first began testing the new store format in Houston in 2020 and later added additional pilot locations, including one in Charlotte, North Carolina.

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22 Nov: Best Buy brings new store pilots to Charlotte

Customers in Charlotte, North Carolina, will be among the first in the nation to try out a number of new shopping experiences at Best Buy — just in time for the holidays!

Our teams in Charlotte are testing a few new store models, all of which will work together to meet our customers’ varied and changing needs. This reflects our belief that there’s no such thing as a single, perfect store — instead, it’s all about a mix of different types of experiences working together within its specific community.

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04 Aug: Best Buy named one of Fast Company’s Best Workplaces for Innovators

Best Buy has always embraced innovation. We take a lot of pride in transforming the way people buy technology — and that transformation has only accelerated in recent years.

We’ve undergone a total digital transformation and shifted to agile ways of working. While that approach is deeply rooted within our Digital & Technology team, our broader commitment to innovation has extended across our entire company, including our retail operations, social impact work, and inclusion and diversity efforts.

But you don’t have to take our word for it.

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21 Dec: There’s still time to get your gifts by Christmas

Worried about getting your gifts on time? Have no fear, because there’s still time to do some last-minute shopping and get your gifts under the tree by Christmas. 

This year, we have thousands of products that you can order now and receive by Christmas Eve with options like contactless curbside pickupsame-day delivery and next-day delivery. We’ve even implemented new ways we’re working behind the scenes to make sure orders arrive on time, including shipping more products directly from our stores and enlisting our own store employees to help deliver packages to doorsteps.  

Arrival deadlines depend on the product and your location, but you can find more information during the checkout process on BestBuy.com. 

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22 Sep: Best Buy Hiring Thousands For The Holidays

Best Buy is gearing up for the holidays by hiring thousands of employees across the country.

All our stores will host job fairs on Sept. 24-25 and Oct. 3-4 for seasonal positions. Those interested can apply online for jobs in sales, customer service, merchandising inventory, car install technicians and more, as well as for positions in our distribution centers.

The job fairs may include same-day interviews and on-the-spot job offers.

And new this year, Best Buy offers a minimum of $15 per hour starting pay.

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08 Sep: Sports Are Back! How To Create The Perfect Viewing Setup At Home

After months of anticipation, the wait is finally over to see your favorite team score a touchdown, nail a 3-pointer or smack a homer.

While getting together with friends or heading to the stadium on game day may be on hold for a while, that doesn’t mean you can’t enjoy the viewing experience and bring the game home. Most of us are spending more hours at home than ever before, which makes this the perfect time to invest in your space and treat yourself to an upgraded entertainment setup.

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21 May: Fitness-Minded Manager Focuses On Her Team’s Mental Health

On Caitlin Waugh’s second day as general manager of a Best Buy store in Portland, Oregon, one of her employees told her they wanted to take their own life.

Needless to say, it was an eye-opening experience for her.

“In that moment, I realized I wasn’t really equipped with the skills to navigate these conversations,” Caitlin said.

Thankfully, she was able to help the employee through the crisis, but she knew a situation like this could happen again with someone else.

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25 Oct: Saquon Barkley teams with Best Buy to debut connected fitness space

With a little help from star running back Saquon Barkley, Best Buy on Thursday celebrated the national rollout of dedicated connected fitness spaces in more than 100 stores.

Saquon, a self-described fitness fanatic, was stoked to check out our Union Square location in Manhattan. There, he found an area with the latest and greatest in exercise and recovery technology from Hydrow, NormaTec, Hyperice, Flywheel and NordicTrack. He knew some of the products because high-end tech helps the pro football player take his fitness to the next level.

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18 Jun: Best Buy debuts collection of connected fitness products

Today, Best Buy announced a new collection of connected fitness products from some of the world’s most innovative exercise companies, including Flywheel Sports, NormaTec, Hyperice, Hydrow and NordicTrack. The new assortment is part of the company’s commitment to helping customers use technology to live better, healthier lives.

The new products – including connected bikes and rowing machines, and a recovery system loved by professional athletes – will help customers get an exciting, personal and effective workout without leaving their home.

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21 May: Geek Squad Academy aims to reach record 10,000 teens this season

Young people from across the U.S. are about to learn essential tech skills as Best Buy’s Geek Squad Academy (GSA) summer camp season begins this month. More than 10,000 students from ages 11 to 18 are expected to attend 60 camps this year — the biggest GSA season ever.

“Youth from underrepresented communities face real challenges as job readiness resources and opportunities remain few and far between,” said Andrea Wood, head of social impact at Best Buy. “These two-day tech immersion camps will help thousands of students explore their passions and gain critical tech skills as they look ahead to their future studies and careers.”

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30 Apr: Preorder Oculus Quest, Oculus Rift S at Best Buy Now

The latest in virtual reality is so close you can almost touch it.

Today, Oculus announced that its two newest VR devices, Oculus Quest and Oculus Rift S, will be available to purchase starting May 21.

Oculus Quest is the company’s first all-in-one VR gaming system that’s both powerful and portable. The cutting-edge system delivers a truly untethered VR experience without wires or the need to connect to a PC, allowing you to pick up and play almost anywhere.

For those with a Windows 10 PC and a PC gaming graphics card, Oculus Rift S gets you into the most immersive content VR has to offer, with improved optics and a higher-resolution display.