In-Home Consultation


21 Mar: New Eco Home Consultations Show You Ways To Live More Sustainably

Amid the pandemic, millions of people have found themselves spending more time at home — and, as a result, more money on their energy and water bills. That’s led many to think about how to make their homes more eco-friendly, and now Best Buy Home Experts can help them do that.

Best Buy Home Experts are a team of specially trained experts who can help bring your tech or appliance dreams to life, no matter how big or small. They’re available for free and safe consultations when and where you want, whether that’s at a Best Buy store, in your home or by chat or phone.


22 Apr: Virtual In-Home Consultations Offer Help When You Need It

Having the right tech at home is more important than ever before. To help, Best Buy is now offering free virtual in-home consultations to meet your essential technology needs.

Instead of visiting customers’ homes like they normally would, our In-Home Advisors are providing consultations by chat, phone and video. They’re specially trained whole-home experts who can help with anything from setting up a home office to updating a home Wi-Fi network.

Virtual in-home consultations are easy to set up. On


20 Dec: At Home with Best Buy In-Home Advisors

Just as you’d expect interior designers’ homes to have impeccable décor and for chefs to prepare meals with fancy cooking tools, it’s safe to say our In-Home Advisors use technology to enrich their own lives — and home theater experiences.

In-Home Advisors (IHAs) are seasoned experts who will come to your home for a free consultation and provide you with technology solutions, indoors and outside.

With the big game not too far away, we talked with four IHAs to learn about their customized setups.


30 Oct: In-Home Advisor becomes lighting DJ at Halloween party

When Wendy and Paul Smith visited their local Best Buy store in Houston to learn about smart home technology, they weren’t expecting it to result in a decked-out Halloween party complete with smart lighting, speakers and more.

“I really wanted to be able to control things from an app,” Wendy said. “My No. 1 thing: I wanted to be able to put lights on a timer.”

At the store, they were told about our In-Home Consultation service and made an appointment with In-Home Advisor Angelica Fonseca to learn more about creating a smart home.