Natalie Albers

Weight loss can be a roller coaster of an experience. But for Katie Rowsey, an actual roller coaster is what launched her journey to drop 162 pounds – and gain back her freedom.

A lifetime of struggling with weight and “yo-yo dieting” came to a head for Katie last year as she waited in line for a thrill ride, only to be turned down by the operator because her weight exceeded the safety limit.

In that moment, Katie — a Best Buy employee who supports the operations for stores located across seven states — found her reason to make a change.

Any parent can tell you that shopping with kids in tow isn’t exactly relaxing. But one intuitive employee can make all the difference.

Just ask Abigail Rogers, a mom who was shopping for phones at the Best Buy store in Frederick, Maryland, with her two young daughters. She took to social media to recognize store associate Gael Alexis for “what could/should/would have been a dreadful and painful experience” that turned out “delightful” for everyone involved.

All because Gael knows her stuff when it comes to technology — and kids.

When most people vow, “to have and to hold, from this day forward,” they’re not usually talking about their Geek Squad badges.

But for a pair of newlywed Best Buy employees who are also Agents, the promise of forever applies to their shiny shields as well as their gleaming wedding bands.

“We both value this company and the work we have done over the years,” said Mona Gilbert, a market admin serving several Best Buy stores in Florida. “So, we thought it would be interesting to bring our Geek Squad badges to the wedding for photos, to remind us of the great memories and people we have met throughout our careers.”